Cybercriminals have started calling people on the telephone offering to fix computer problems. Read more from Microsoft: Don’t fall for phony phone tech support.
I’ve actually heard about this happening recently to someone and it can be very convincing. In that case the attempt was similar to what happened to this computer user. It does seem an expensive way to otain personal details, but it must be working for them so be care!
If you know of anyone having a similar expereince please share.