Just finished reading a very useful article on Open Forum: 5 Website Features You Can Offload to Reduce Costs.
- E-Commerce Management System (let the experts handle it)
- Website Analytics (excellent tools – did not know about Yahoo Web Analytics)
- Forums (don’t reinvent the wheel – many free ones)
- Site Search (depends on how good your existing one is)
- Contact Forms and Other Web Forms (depends on its function – includes Google Docs Forms)
If you’re starting out in this field it is really worth the read.